| Q: |
What is virtual domain website hosting?
|
| A: |
We specialize in virtual domain website hosting which means
that you can find a home for your website with DBCompNet and establish
a presence on the Internet for personal use or business purposes. We will
handle the process of registering your domain name for you. There are
several advantages of having a virtual domain name, some of which are
outlined below:
- Having your own domain name does not suggest that you are renting
webspace.
- Since E-mail can be addressed to your virtual domain (www.yourname.com)
you will not have to announce a new web site URL and E-mail address
if you change Internet providers.
|
| Q: |
Do you offer web design services?
|
| A: |
Yes, we offer a variety of web design packages to meet your
needs. We specialize in total E-Commerce solutions for
businesses that are interested in selling their services
or products online. If you are interested in any of our
web design services please visit our services
website to see what we have to offer! |
| Q: |
Can I check domain name availability?
|
| A: |
You can check whether or not a domain name is available using
our domain
check. Type in the domain name you want and the InterNIC
information will be displayed if the domain name is taken.
You can only search for top level domains (.com, .net,
.org) from this web page. |
| Q: |
Does DBCompNet handle domain registration?
|
| A: |
If you register for your own domain name and purchase our
hosting services, DBCompNet will handle the domain name
registration. Once you submit an order with us, we automatically
send the new domain name application to Registrar for
you. On the domain name record, you will be listed as
the Administrative and Billing contact. DBCompNet will
be listed as the Technical Contact. |
| Q: |
Can I transfer an existing domain to DBCompNet?
|
| A: |
You can transfer an existing domain to DBCompNet at any
time. DBCompNet will even make the transfer "transparent". That is, if
your domain is currently being hosted with another hosting service and
you want to transfer the domain to our hosting services, we will set it
up so that the domain transfers to our servers and no one will be able
to tell. Your website will never be inaccessible while the domain is being
transferred to our server.
Remember that DBCompNet will also handle the transfer application
of your domain name as well.
|
| Q: |
How do I transfer files to my website?
|
| A: |
Files must be transferred to the web server via File Transfer
Protocol(FTP). |
| Q: |
Will I have unlimited access to update my pages?
|
| A: |
You have unlimited access via File Transfer Protocol(FTP)
24 hours a day. As such, you can create and maintain your
web pages on your own computer and upload files to your
website at your leisure. |
| Q: |
What contract and payment terms are available?
|
| A: |
We accept payment using credit card (Visa, MasterCard, American
Express) and PayPal. |
| Q: |
Do you offer technical support to customers?
|
| A: |
Yes. We encourage our customers in need of assistance to send
email to our technical support department with questions
or concerns. |
| Q: |
How do I place an order?
|
| A: |
You can place an order for a virtual domain account with us
from by calling (416) 977-2834. |
DB CompNet considers the above practices to constitute abuse
of its service. Therefore, DB CompNet’s terms and conditions
of service prohibit these practices. Engaging in one or more
of these practices may result in termination or suspension
of the offender’s account and/or access to DB CompNet’s
services in accordance with the customer’s agreement
with DB CompNet
Nothing contained in this policy shall be construed to limit
DB CompNet’s actions or remedies in any way with respect
to any of the foregoing activities. DB COMPNET reserves the
right to take any and all additional actions it may deem appropriate
with respect to such activities, including without limitation
taking action to recover the costs and expenses of identifying
offenders and removing them from the DB COMPNET service, and
levying cancellation charges to cover DB COMPNET’s costs.
In addition, DB COMPNET reserves at all times all rights and
remedies available to it with respect to such activities at
law or in equity.
Complaints regarding email, or USENET abuse, SPAM or Illegal
Use or System or Network Security issues, should be sent to
email@dbcompnet.com
